Other companies will offer you system monitoring services carried out exclusively by machines. We are a bit different! We offer you monitoring services carried out by humans. After all machines do fail and nothing beats a human voice (with the necessary expertise!) to help your systems stay on track doing what they are supposed to be doing – keeping your business running. Our systems monitor your services 24/7, and our team of highly skilled Linux/Windows System Administrators and Network Engineers review the alerts, evaluate their level of severity and act based on your procedures. We work for you and with you! This can be as simple as alerting you of problems, to as complex as trying to fix the problem while you concentrate on running your business (or perhaps finally getting some peaceful, uninterrupted sleep, or maybe even taking that well-deserved holiday you keep putting off!).

Awesome Monitoring

What you need is someone to look after your systems, not a machine! We do just that. We add the human touch to automatic monitoring.

For USD250 per machine per month, with a setup fee of USD250, we have the best offer out there.

We will monitor as many services and components your machine is running. We will check alerts and, if you have authorized us, we will fix the problem, otherwise we will contact you or any person(s) designated by you for a prompt re-establishment of the service.

Check our advantage and what the Tikiwiki team is saying about this service.

Dedicated Monitoring

There will come a time when the service above is not enough, and you will want to have dedicated staff 24/7 to do the monitoring and other related tasks (compile health status reports, do some event processing,...).

For instance if you want one person on call at any time 24/7, we will set up a team of 5 people that will work round the clock to ensure one person is always looking over your operations. If you want 2 persons on call at any time, we will build a team of 10 people. You will know who is working for you. They will better adapt to your system if they are dedicated to your operations. This gives you a level of confidence and builds a real working relationship.

Our pricing is dependent on the type of setup your company has but we are highly competitive and highly flexible, and we have unique advantages over our competitors. You'll get some real savings by working with us while maintaining a high level of quality. These are some of the reasons why Genius.com has chosen us.

The Technology

We are proficient with several tools to monitor systems and we can help you install them at your site (hover on the thumbnails to load the full image).

Nagios provides monitoring of processes, applications and parameters of various platforms: MS-Windows, GNU/Linux, Mac OSX, Cisco,...

We alert you via several means, voice, text, and report the problem in a ticketing system, so it can be tracked and fixed. You have then a statistical overview of the health of your system, and your engineers can prioritise the issues.
We also monitor performance of systems, bandwidth usage, CPU load,...

The Warranty

We will work with you to set up a Red Book, which will include common procedures and escalation paths. You are guaranteed to be quickly alerted of any major issue. We can use several methods, VoIP linked to your PBX, Skype, Jabber or other IM, e-mail, pager, electric phone. Your choice. It can also be a combination of all the above.

We are efficient and competitive.

Contact us: director@avonsys.com

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