Privacy Policy
We Protect Your Personal Data!
We regard the safety of your personal data very seriously. The acquisition of personal data takes place according to industry best practice, and prescribed legal regulations where applicable.Below we provide you with an overview of what happens to your personal data when you use our services.
Visiting The Website
Each time a user accesses our website, and each time a file is accessed, we store certain information for internal, system-based and statistical purposes. Each request stores the following individual information:- The page from which the request is sent (if the browser forwards the same)
- Name of the requested file, date and time of the request
- Transferred data volume
- Notification if the request was successful
- Description of the browser type used (if the browser forwards the same)
- IP address of the machine forwarding the request
Implementation of „Cookies"
Upon registration, and every subsequent log-on by a registered user, and when accessing the e-commerce/online store, session cookies are stored on your machine. This does not, however, include any form of personal data but just a personal session ID which is applied during the visit. These session IDs reference internally stored data, for example information concerning the content of the shopping cart. In this manner it is possible to comfortably continue shopping when accessing our page at a later time.The cookies generated have a validity period of 90 days. Beyond that, it is possible to delete the stored cookies from within the browser at any given time.
Implementation of „Conversion Tracking"
We use Google AdWords as part of our marketing campaign, and as part of that we use Google's “Conversion Tracking” process. If you arrive at our website via a Google advertisement, and then place an order with us through our website, Google sets a cookie that tracks the process for statistical purposes. No personal data is transmitted; the only entries recorded are the purchase time, product value and the reference Google AdWords advertisement.Safe Data Transfer Via SSL
If you purchase something from us online, we use the commonly implemented SSL (Secure Socket Layer) connection mechanism in conjunction with the highest encryption level available from your browser. Generally this entails 256-Bit encryption. In case your browser does not support 256-Bit encryption we use 128-Bit v3 technology.If you access our website with SSL encryption, this is identified by a “closed padlock symbol” in the status bar of your browser, and the the website address will begin with “https://”.
Collection And Processing of Personal Information
Software Purchase
When you purchase from us we collect and process personal data (including first and last names, address, telephone number and email address). When you purchase software online we must further register and store your IP address for five years, as required by law.A part of this data is also retained in our contact center. This is used, for example, in order to provide you the possibility to download the most current version of the software you purchased..It also allows us to provide you with upgrade offers, as well as other services provided by Avonsys Your email address is necessary in order to verify your license information and to allow access to license keys and download links.
The consent to store your email address is processed at the successful completion of a purchase. We forward you not only license information (license key and download link) but also use these means to inform you about, for example, necessary maintenance extensions, among others.
We do not provide your data to any third parties.
Email Newsletter Registration
When registering for our newsletter, we store the email provided in order to forward you information about our products and any new services or special offers. Your email address is not used for any other purpose, nor is it sold to third parties.The consent to use your email address for the forwarding of our newsletter can be revoked at any time by using the ”Unsubscribe" link at the end of the newsletter.
Others
Statutory Basis
All customer data is stored and processed observing the corresponding regulations of current laws in force.
Service Providers
For the implementation of our website services we may use carefully selected service providers to process the contract data. Our service providers do not count as a third party as per the data privacy statement.
Credit Assessment And Payment Delay
When ordering via invoice we reserve the right to a credit assessment to ensure our legal interests.
Should your payment be delayed we reserve the right to provide personal data to a debt collection company or, alternatively, a legal chancellery appointed by us. Your legally protected interests are accounted for according to any legal stipulations that may apply.
